All items are made-to-order. This means that when you place your order, we make that item just for you, one at a time, for the best quality!
We process orders on business days, which are Monday through Friday, Eastern Standard-Times. We exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
The time frame for order delivery is divided into two parts:
1- Processing time:
Orders will be shipped from Vietnam.
The majority of orders are produced and shipped within 7 - 10 business days.
With custom orders such as: Pokémon keycaps, custom wrist rest… the processing time is 3 - 4 weeks.
2- Shipping time:
United States
8 -15 business days
Canada
12 - 20 business days
United Kingdom
10 - 15 business days
Australia & New Zealand
15 - 20 business days
European Countries
10 - 15 business days
Other Countries
15 - 20 business days
Frequently Asked Questions
How do I measure my spacebar size?
To determine your spacebar size, you need to measure the length of the spacebar keycap in millimeters and divide it by 19. This will give you the unit size of your spacebar. For example, if your spacebar is 114 mm long, then your spacebar size is 114/19 = 6u. Our spacebar size ranges from 5.57u to 7u, so you can choose the one that fits your keyboard best.
How do I know if your keycaps fit my mechanical keyboard?
Our keycaps are compatible with Cherry MX switches & clones in terms of switch types and SA/OEM in terms of keycap profile. These are the most common and popular types of switches and profiles in the mechanical keyboard market. However, some keyboards may have different layouts or sizes that may not match our keycaps. To provide you with better support, kindly email us with your keyboard model and we will check the compatibility for you.
What is a
A "keybcap profile" typically refers to the physical shape or design of a keyboard, particularly the arrangement and height of the keys. Different keyboard profiles can affect the typing experience and ergonomics, with common profiles including flat, low-profile, and sculpted designs. Additionally, in the context of mechanical keyboards, "keyboard profile" may also refer to the shape of the keycaps, such as OEM, Cherry, DSA, SA, or other profiles, each offering different keycap heights and shapes.
What is the estimated custom time?
For custom orders such as Pokémon keycaps, custom night lights or wrist rests, the processing time extends to 3 to 4 weeks.
Frank Linda
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